Toronto, ON · Growth, CX & Coffee

Sales lead by day.
Cortados by hand.
Runways on weekends.

I lead sales performance across North America at one of the top e-commerce coffee equipment businesses. This year alone, I've personally closed $1.2M of my team's sales. Before that, I scaled brands on Google Ads, and before that, sold IT solutions across the U.S. and Canada. Somewhere in between: 1,000+ five-star reviews, and a habit of walking runways for fun.

About Me

More than the numbers

“

Sales fanatic. Married to the game. Somewhere in between quota and quiet nights, I became a new dad — and, unsurprisingly, a coffee connoisseur too.

I left the city I was born and raised in to build something worth it in one I'm still learning to call home — chasing a safe space to think out loud, chase ideas, and actually breathe the air.

Honesty runs the show for me. I'd rather under-promise than commit to something I can't deliver. Call me an ambivert — but give me five minutes, and I'll find something worth talking about.

1,000+
Five-star Google reviews earned from customers
$1.2M+
Personal sales in 2026, 66% of the team's total
7.8%
Churn reduction delivered through retention strategy
1,300+
Products kept accurately stocked across the catalog

Track Record

Success stories

Jun 2024 – Present

Sales Operations Lead

The Kitchen Barista · Operations · Toronto, Canada

  • Lead the sales team in performance — personally responsible for $1.2M (66%) of year-to-date team sales across 460 orders, more than 4.6× the next-highest rep.
  • Oversee order fulfillment and delivery to keep a growing customer base satisfied.
  • Own inventory accuracy across 1,300+ products, coordinating replenishment.
  • Recover abandoned carts through personalized follow-ups, lifting sales 20%.
  • Run Gorgias for support and Klaviyo for automated email/SMS lifecycle marketing.

Jan 2023 – Jun 2024

Google Ad Campaign Strategist

Teleperformance Canada · IT Department · Toronto, Canada

  • Owned revenue optimization strategy, using data-driven insight to find growth.
  • Built outbound pipeline with LinkedIn Sales Navigator and targeted cold outreach.
  • Cut churn 7.8% through Connect Sales retention plays.
  • Owned campaign performance across every advertising channel on Google Ads.

Mar 2021 – Jan 2023

Customer Success Executive

Zillion Technologies · IT Department · Virginia, USA

  • Managed multiple concurrent client projects to on-time, high-quality delivery.
  • Built custom templates and code snippets that drove new-feature adoption.
  • Supported Managed Service Provider implementation across client business units.
  • Coached hiring teams on DEI, working across iCIMS, Bullhorn, Ceipal and JobDiva.

Sales Performance

Numbers, not just customer service

$1,213,285personal sales, YTD 2026
66%of the team's $1.83M total
#1of 12 team members
460orders closed personally

Team sales leaderboard

Top 5 team members by total sales, Jan 1 – Aug 31, 2026.

$0 $500K $1M $1.5M Taha Subhan ★ YOU $1,213,285 Teammate A Teammate B Teammate C Teammate D
View as table
Staff memberTotal salesOrders
Taha Subhan$1,213,285460
Teammate A🔒 Masked189
Teammate B🔒 Masked215
Teammate C🔒 Masked72
Teammate D🔒 Masked23

Monthly personal sales, 2026

My total sales by month, January to August 2026.

$0 $50K $100K $150K $200K $250K Jan Feb Mar Apr May Jun Jul Aug $222,432
View as table
MonthTotal sales
January$152,533
February$103,217
March$127,898
April$161,093
May$144,520
June$121,135
July$180,458
August$222,432

Toolkit

Skills, credentials & classrooms

Skills & Expertise

Google Analytics Google Ads Campaign Management Adobe Photoshop Customer Relationship Management Strategic Account Planning Written & Verbal Communication Microsoft Office

Certifications

  • Google Analytics Individual Qualification
  • Google Ads Search Certification
  • Social Selling with LinkedIn

Education

  • Master's in Media Foundation

    Humber College

    2021–2022

  • Master's in Marketing Management

    Fanshawe College

    2020–2021

  • Bachelor's in Business Administration

    Amity International Business School

    2017–2020

Off the Clock

Backstage & on the runway

Humber Fashion Week

Walked as a model, 2023 & 2024

Riwayat Fashion Show

Front-row coordinator — guest list & runway ops

Fashion.To

Walked the runway at Parkdale Hall, 2023

FAT Toronto

Volunteer model, 2023

🇨🇦 🇺🇸 🇮🇳 🇸🇦

Roots across four countries, currently based in Toronto.

☕ 📸 🐶

Fuelled by coffee, always with a camera, dog-approved.

Get in Touch

Let's make something
worth talking about.

Toronto, Canada